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Please contact us with any questions or concerns you may have. Our mission is to assist you and to provide you with a pleasant experience. On the "Topic" dropdown menu on the form, select the topic/department that best aligns with your question.  We will respond to your inquiry within 2 business days.

Note: We are currently experiencing a high call and email volume due to COVID-19. Please be patient for a response. Below the form you'll also find our staff and their roles, so you can get to know us and our departments a bit better..

Name

Get to Know our AMSN Team

Terri Hinkley
Terri Hinkley, EdD, MBA, BScN, RN, CAE
Chief Executive Officer

I joined AMSN and MSNCB in 2017 as their CEO. I love working with mission-based non-profit organizations and am thrilled to be back working full-time with nurses, given my 30+ years of acute care nursing experience. I have a keen interest in the future of nursing and health care given today’s volatile, uncertain, complex and ambiguous (VUCA) environment and am always trying to determine what this evolving future means for our members.

My husband Steve and I are from Canada, and moved to the US in 2013. We are Toronto Maple Leaf fans, and will likely never see a championship parade in our lifetime since the last one was in 1967. We have two adult children still in Canada and one teenager here with us in the US (who is living her best life at boarding school pursuing her dream of playing college hockey), two dogs, two cats, and an antisocial bearded dragon

 
Sue Stott
Suzanne Stott, BS
Director, Association Services

I graduated from Rowan University with a Bachelor of Science degree in Business Administration, and have worked with AMSN since 1999 in various roles. My current responsibilities include staff liaison to the board of directors and the nominating committee. I also serve as the Team Lead for the national office staff. I enjoy scrapbooking, cardmaking, traveling, and hiking in the national parks. My husband and I have two adult children, three granddaughters, and a pet cat.

 
Margaret Knell
Margaret Knell, MBA, MS,
Manager, Governance

I am new to AMSN, joining in October 2020 as the Governance Manager. I have 20+ years in the association/NFP space with experience in strategic planning, event management, governance, and legal operations. The last 14 years have been spent in governance, managing both 501C(6)and 501C(3) boards and governance consulting. Governance is my passion and believe it is a critical component to an organization functioning well.

I reside in the NW suburbs of Chicago with my two children, but grew up in upstate New York and hope to move back to the East Coast someday. I have an MBA from Keller Graduate School and an MS in Information Technology and Privacy Law from The John Marshall Law School in Chicago. I sit on two boards currently and chair their governance committees. In my spare time, I like to travel, cook, and scrapbook.

 
Kate Searfoorce
Kate Searfoorce
Manager, Professional Development

I am married with three girls and three cats. When I am not busy running around with the kids or working, I am completing homework! I am currently pursuing an MBA, specializing in international business at Northeastern University. I am a certified teacher with a Master of Education and ESL certification from Cairn University.

In my spare time (whatever that is), I enjoy spending time with my husband, traveling, baking, gardening, painting, and working on home renovation projects.  I love being an AMSN team member because it is an opportunity to serve and support a community who care for people at their most vulnerable time. I love making a difference, by helping others make a difference.

 
Lara Lipski
Lara Lipski, BA, MS
Manager, Strategic Messaging

In my spare time, I keep busy with three teenage children involved in sports and extracurricular activities. I can also be found mountain biking on regional trails, kayaking on a nearby body of water, or hiking. I love all kinds of music - and rarely go anywhere without a playlist. Civically, I am Chairperson for Sustainable Haddonfield, which promotes eco-friendly and “green” initiatives in my hometown. I am also co-founder of a civic group in my town to promote diversity and inclusion.

 
Kyra Jenkins-Hunter
Kyra Jenkins-Hunter, BS
Coordinator, Strategic Messaging

I joined AMSN in October 2020. I am a recent graduate of Lehigh University and I currently live in Philadelphia, PA. I honestly love a lot of things, but I mostly love music, Beyoncé will always be my favorite, travelling, and food.

 
Katie Locke
Katie Locke
Manager, Member Relations

I joined AMSN in the spring of 2019, and am a fan of books, cats, and mountains. I collect both mugs and random facts.

 
Samantha Healy
Samantha Healy
Coordinator, Member Relations

I joined the AMSN team in fall of 2019 as the Membership Coordinator. I graduated from Western Connecticut State University with a Bachelors in Communication. I was born in Philadelphia but growing up I lived in Connecticut, Minnesota, and Canada.

I enjoy working out, being on the beach, and watching football with my husband. I enjoy being a Membership coordinator because I have the opportunity to to be apart of furthering professional development in the lives of our members.

 
Mary Steffens
Mary Steffens
Manager, Professional Practice

I have over 20 years of non-profit experience, and my current professional interests include analytics and research. In my free time I enjoy watercolor painting, journaling, reading, walking, swimming, and spending time with friends and family.

 
Donna Olthoff
Donna Olthoff
Coordinator, Professional Practice

I enjoy spending time with my family, some of who are in Northern and Southern California, and my five grandchildren. My husband and I have a mobile / part-time BBQ catering business, and enjoy traveling, mostly local to the Delaware Valley region.

 
Gabby Sheridan
Gabby Sheridan
Coordinator, Volunteer Relations

My name is Gabby Sheridan and I have recently joined AMSN and MSNCB in November of 2019 as the Volunteer Relations Coordinator. I am a New Jersey native but resided in Virginia for the last 7 years going to school and then working as a mental health counselor in the school system. I enjoy traveling as much as I can and have gotten to experience many different countries, and cultures.

I also love anything related to the Philadelphia Eagles, going to concerts, and spending time with friends and family. One of my biggest passions is helping others and I have really enjoyed doing that the past few months with the volunteer units of AMSN and MSNCB, and I look forward to continuing to do that.

 
Jen Jardine
Jen Jardine, BA
Coordinator, Customer Service

I graduated college as a Communications Access Realtime Translator (CART) and spent years working with students in universities. I joined AMSN and now enjoy speaking with nurses every day to help them become medical-surgical certified. My favorite things to do are spend time with my family, travel, and collect antiques.

I love nature and animals. I enjoy being a part of this community and like to learn new things every day.

 
Stephani Sipps
Stephani Sipps
Coordinator, Customer Service

I joined AMSN in 2020 and have over 14 years’ experience in Customer Service. I enjoy traveling, house projects and watching my girls play sports.

 
Kristina Esposito
Kristina Esposito
Director, Certification Services

I have three years of association experience and over ten years experience as an administrative professional. I began my association experience with AMSN, where I provided quality customer service to members, coordinated with volunteer committees to carry out successful social engagement activities at the annual convention, and worked with the faculty members of the professional development courses.

In my current role with MSNCB, I work directly with the Board of Directors and assists the CEO in driving organizational growth set forth by the board’s strategic plan. I received my Bachelor of Business Administration from Kennesaw State University.

I recently received the Credentialing Specialist Certificate from the Institute of Credentialing Excellence (ICE) and aspire to sit for the Certified Association Executive (CAE) examination within the next few years.

 
Nicole Hall
Nicole Hall
Coordinator, Certification Services

I am the Certification Services Coordinator for the FailSafe Program. I enjoy Kickboxing and Muay Thai along with exploring new wineries whenever I can. My friends and family mean everything to me, and I try to spend as much of my free time with them whenever I can.

 
Joanne Silverberg
Joanne Silverberg
Coordinator, Certification Services

I joined MSNCB as Coordinator, Certification Services, for AMSN in 2019.  I have 29 years healthcare experience working as an administrative professional in pharmaceuticals, hospitals, and in national health care association management services for specialty nursing organizations.  I'm an almost "Empty Nester" enjoying quality time whenever possible with my grown family and my three grandsons. When I have free time, I love to relax with my Chihuahua, Rocky, or going on long walks with Minnie, our Labrador Retriever.

 
Heather Tran
Heather Tran
Manager, Certification Services

I joined AMSN in October of 2019, and I graduated from the University of Tennessee in 2012 with a Bachelor of Science degree in Biology. Over the past ten years I’ve been an ecologist and biology teacher; these days, I help medical-surgical nurses navigate the certification process. In my downtime, I go hiking, read fantasy novels, and explore downtown Philadelphia.

 

 

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